ITSM & ITIL Architect: Enterprise NOC Automation

Miratech is seeking an ITSM/ITIL Architect to design the operational engine for a large-scale network consolidation program. The role requires over 10 years of experience in IT Service Management and expertise in ITIL architecture. Responsibilities include designing ticket routing logic, architecting automated incident creation, and ensuring compliance with ITIL standards. The position offers a competitive pay package, remote working culture, and opportunities for professional growth amidst a welcoming multicultural environment.
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