Vacancy Description
On-site - Rizal 1-3 Yrs Exp Bachelor Full-time
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Job Description
Government Mandated Benefits
Insurance Health & Wellness
HMO
Employee Discount, Parking Space
IT Technical Support
- Diagnose and troubleshoot issues related to networks, computer systems, hardware, and software
- Provide technical support to customers for the company’s software products and application systems.
- Ensure system issues are resolved efficiently to minimize operational disruptions.
- Deliver real-time support via telephone and live chat to customers and internal departments.
- Identify and elevate recurring incidents to ensure appropriate long-term solutions are implemented.
- Log and track all inquiries and support calls, keeping customers consistently updated on progress and resolutions.
- Create and maintain process documentation, procedures...
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