IT Technical Support

Remote IT & Workflow Support Specialist

Were hiring someone to support and improve the systems behind a remote media production team. This role combines IT support, system organization, and workflow management. You'll be helping ensure files, tools, and processes run smoothly across a distributed team.

What this role involves

You’ll be handling a mix of technical and operational tasks. That includes managing media files, fixing workflow issues, maintaining project templates, and supporting the systems the team relies on daily. You should be comfortable working independently and figuring things out without constant direction.

Responsibilities

• Organize and manage large media files (transfers, archiving, cleanup)
• Monitor storage and keep systems optimized
• Troubleshoot workflow or system issues
• Maintain and improve project templates and automations
• Support the team with issues in the project m...