Vacancy Description
The IT Technical Support Specialist is responsible for providing technical assistance and support to end users. This includes diagnosing and troubleshooting hardware, software, and network-related issues, ensuring optimal system performance, and assisting in the implementation of IT solutions.
Technical Support
- Provide timely and accurate troubleshooting for hardware, software, and network-related issues.
- Respond to help desk requests via phone, email, or in person.
- Assist in the installation and configuration of computer systems, software, and peripherals.
System Maintenance
- Perform routine maintenance tasks, such as software updates, system patches, and hardware checks.
- Monitor and maintain the company’s IT infrastructure, ensuring that systems are secure and operational.
User Assistance and Training
- Offer guidance and training to end-users on software, hardware, and network ...
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