IT Support Technician - Helpdesk & End-User Expert

A global technology company in Bayan Lepas, Malaysia, is seeking a Technical Support Specialist to provide first-level support for hardware, software, and network issues. The candidate will diagnose problems, manage IT service desk tickets, and assist with user account management, ensuring excellent service quality and user satisfaction. Responsibilities include troubleshooting IT issues and documenting support procedures. An ideal candidate should have experience in technical support and excellent communication skills.
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