Vacancy Description
David Kennedy Recruitment is working with a leading B2B solution provider who are looking to recruit an IT Support Specialist for their offices in Ras Al Khaimah.
Position: IT Support Specialist
Location: Ras Al Khaimah UAE
Employment type: Full-time
Remuneration: Base salary
DUTIES AND RESPONSIBILITIES:
- Provide first- and second-level technical support for hardware, software and network-related issues.
- Troubleshoot user-reported problems through various communication channels (email, phone, ticketing systems, etc.) and escale unresolved or complex issues as needed.
- Monitor and manage network infrastructure including routers, switches, firewalls and wireless access points to ensure stable and efficient network performance.
- Set up, configure and maintain computers, printers, servers and other IT equipment; replace or repair faulty components when necessary.
- Install, configure and update...
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