IT Support Specialist

We are seeking an experienced IT Support Specialist to provide technical assistance across end-user systems, applications, and core infrastructure. The ideal candidate will have strong knowledge of Windows environments, Office 365 administration, and foundational networking concepts. This role involves troubleshooting hardware/software issues, supporting daily operations, and ensuring high availability of IT services. Experience in financial services is a strong plus.

Responsibilities:

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  Provide Tier 1 2 support for Windows desktops, laptops, peripherals, and mobile devices.

  
  


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  Install, configure, and maintain Windows OS, O365 applications, and approved software tools.

  
  


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  Manage user accounts, access permissions, and security policies within Microsoft 365 and A...