IT Support

This is a full-time IT Support role based in Cheras, Kuala Lumpur, offering the opportunity to join the team at Light Layer Technology Sdn Bhd, a leading provider of Internet Data Center (IDC) technology solutions. As an IT Support (Data Center) professional, you will play a crucial part in ensuring the smooth operation and maintenance of the company's data center infrastructure.

What you'll be doing

• Handle faults and incidents involving GPU servers, CPU servers, network devices, and links based on business needs, ensuring rapid diagnosis and resolution.
• Respond to daily work orders, ensuring accuracy and timeliness.
• Coordinate and manage on-site maintenance and repair tasks with vendors and network equipment providers.
• Respond promptly to incidents and track issue resolution.

What we're looking for

• Must be able to read and write in Mandarin, as candidates will be serving Mandarin-speaking custo...