IT Support Engineer

Office Beacon is seeking a proactive and detail-oriented IT Support Associate to join our growing IT Operations team. This role is ideal for candidates with strong technical troubleshooting skills, hardware management experience, and the ability to thrive in a fast-paced support environment.

Key Responsibilities

• Manage and maintain hardware asset inventory and tracking systems
• Maintain accurate inventory records and update inventory databases regularly
• Track and monitor devices assigned to employees
• Assist in conducting physical inventory audits
• Set up, configure, and deploy new PCs and other hardware equipment
• Troubleshoot hardware-related concerns and replace defective components as needed
• Prepare and maintain hardware accountability documentation
• Implement and support system data backup procedures
• Develop and maintain support documentation, troubleshooting guides, and SOPs ...