IT Support Engineer - After-Hours & Global Projects

AstraZeneca in Petaling Jaya is seeking an IT Support Specialist to deliver onsite and remote support for its personnel. Responsibilities include incident management, user support, and training, while ensuring data security and availability.

The ideal candidate will have a diploma in IT and at least 2 years of relevant experience, with skills in ServiceNow and customer engagement. Opportunities for continuous service improvements and participation in global initiatives are part of the role.