IT Service Manager

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An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every hello at Singtel opens doors to new initiatives, growth, and BIG possibilities that takes your career to new heights. So, when you say hello to us, you are really empowered to say…“Hello BIG Possibilities”.

Service Management & Delivery

Act as the primary Service Manager for customers using security and access control solutions (e.g. secured entry/exit systems).

Manage end-to-end service delivery for security applications, ensuring compliance with agreed SLAs, KPIs, and security protocols.

Ensure service operations comply with security policies, access control procedures, and regulatory or compliance requirements (e.g. government, enterprise, critical infrastructure).

Incident, Problem & Change Management

Coordina...