IT Senior Operations Engineer

Role Overview

The Senior IT Operations Engineer – IT Workplace is responsible for ensuring a seamless, reliable, and high-quality end-user IT experience. The role supports workplace technology by managing end-user devices, applications, and collaboration tools, while maintaining operational efficiency, service excellence, and adherence to service level agreements (SLAs).

Responsibilities

• Configure and maintain Configuration Manager infrastructure to support clients, distribute content, and deploy operating systems.
• Manage inventory and virtual applications using Configuration Manager.
• Administer enterprise software, including Microsoft Office products.
• Deploy and manage operating systems and ensure compliance with software updates.
• Create and deploy Group Policy for user accounts via System Centre or Microsoft Intune.
• Assist with the remediation of vulnerabilities on servers by packaging updates for deploy...