IT Quality Analyst: Elevate IT Support Quality

A leading outsourcing service provider in Las Piñas is seeking an IT Quality Analyst to monitor and improve the quality of support provided by IT departments. This role involves conducting audits, performing coaching sessions, and ensuring high customer satisfaction through effective metrics analysis. Candidates should have at least 2 years of Quality Analyst experience and 3 years in IT support, along with a Bachelor's degree in Computer Science or related field. The position is 100% on-site with a rotating schedule.
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