IT Operations Manager

Our client is seeking an IT Operations Manager, reporting into their centralized PMO, to act as a strategic liaison across departments managing IT financial governance, resource planning, and executive reporting for the Office of the CIO. This role will drive PMO excellence by standardizing delivery workflows, overseeing portfolio management tools (Hive/ADO), and ensuring compliance with financial and operational audit standards.

Responsibilities

Office of the CIO Orchestration

• Build trusted relationships with finance, HR, engineering, and business operations to enable effective IT operations and decision making.
• Maintain an accurate inventory of IT staff, including reporting structure and individual charge rates, ensuring data integrity for financial reporting and capacity planning.
• Own and govern the approval processes and workflows for all Statements of Work (SOWs), purchase orders, contracts, and re...