Vacancy Description
- Perform installation, configuration, and maintenance of network equipment.
- Carry out network design and implementation.
- Monitor network performance.
- Do maintenance and updates/upgrades on network equipment.
- Troubleshoot Network Infrastructure issues.
- Provide technical support to end users, resolving hardware and software issues efficiently.
- Diagnose problems, implement solutions, and escalate as necessary.
- Maintain documentation of common problems and solutions.
- Maintain service level agreements (SLA).
- Handle routine system maintenance (network/software/PBX)
- Participate in backup testing, business continuity, and recovery drills.
- Monitor, analyze, and diagnose various network equipment through monitoring and management tools.
- Log ticket issues and document relevant information to come up with a resolution.
- Work with Security and Compliance to ensure IT infra...
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