IT & Intelligent Automation Specialist

Key Responsibilities

• Develop, deploy, and maintain AI models for document processing prediction or classification tasks using Python or ML platforms.
• Design, build, and optimize RPA bots using platforms like UiPath, Power Automate, or Automation Anywhere.
• Analyze manual workflows and propose automation opportunities that drive measurable ROI.
• Integrate AI/ML models into RPA pipelines and enterprise tools.
• Manage and troubleshoot hardware components (workstations, servers, printers, mobile devices).
• Configure and maintain network devices including routers, switches, firewalls, and VPNs.
• Monitor network health, performance, and security using standard tools and logs.
• Provide L1/L2 technical support to end users and ensure uptime of essential IT systems.
• Work closely with cross‑functional teams to understand process needs and deliver solutions.
• Maintain technical documentation, ...