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IT Infrastructure Leader with Law Firm Experience

Phaxis LLC

Washington Highlands, Washington, D.C., United States Full-time May 16, 2026
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Vacancy Description

Shape the future of technology at a leading professional services firm.



We're seeking a dynamic and strategic Director of IT Operations to lead and elevate our firm's technology landscape. This is a high-impact leadership role where you'll drive innovation, operational excellence, and secure, seamless IT services across multiple offices.



If you thrive at the intersection of strategy, leadership, and hands-on execution, and have experience in a law firm or Big 4 environment, this is your opportunity to make a meaningful impact.




= What You'll Do

As a key technology leader, you will:




  • Lead IT Operations Excellence

    Oversee Service Desk operations and ticketing workflows, ensuring fast, reliable support and consistent SLA performance.

  • Own the End-User Experience

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