IT Helpdesk Specialist — Desktop & Network Support

Plasticos Castella SA in Bayan Lepas, Malaysia is looking for a Technical Support Specialist to provide first-level support for hardware, software, and network issues. The role involves troubleshooting various equipment, managing service desk tickets, and ensuring compliance with IT security policies. Ideal candidates should be proactive in resolving issues and assisting with user account management. This position emphasizes collaboration with the IT team to improve service quality and user satisfaction.
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