IT Helpdesk & Projects Coordinator

A creative agency in Cape Town is seeking a Mid-level IT Helpdesk Administrator to manage the helpdesk operations, support IT procurement processes, and coordinate project timelines. The ideal candidate will have 2-3 years of relevant experience, exceptional organizational skills, and the ability to communicate effectively with both technical and non-technical staff. The role involves maintaining IT documentation and ensuring that all support tickets are logged and managed efficiently.
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