International Voice Process

Lookingfor fresherandexperiencecandidateinrenownedBpoClientfor international voice process AboutClient OurclientisaanAmericanbusinessservicescompanyspecializingincustomerengagementandbusinessperformance JobTitle:ProcessAssociate-VoiceProcess Job Description: Master the art of the possible. ..

. Know yourcustomersat a granular level. .

.. Link your companyscustomer strategyto its overall identity.

...

Targetcustomerswith whom you have the right to win. ..

. Treat yourcustomersas assets that will grow in value. .

.. Leverage your ecosystem.

Requirements GoodCommunicationskills TakecallsOverPhonewhichinvolvesworkingindifferenttimezones TakecallsfromGlobalclientsandinitiatetherightresponsetothem,positivelyandprofessionally. Flexibletoworkinshifts. ExcellentEnglish-bothverbalandwrittencommunicationskills Knowledgeofcustomerserviceprinciplesandpractices Goodtechnicalknowledge Shift: 5 daysRotational day shift WorkLocation:Chandigarh W...