Vacancy Description
About the Role
You will be responsible for managing task assignments, performing email triaging, and ensuring accurate payment allocation in Surety. This includes timely and accurate review of client requests, assigning tasks to the appropriate sub-team, segregating new transaction requests and amendments from general client inquiries to ensure fast processing and completeness. Your role is key in ensuring outstanding client experience and communication to our global corporate clients and brokers.
In particular, your responsibilities will include the following:
Closely interact and coordinate with internal stakeholders in International Surety Desk located in various regions and markets, as well as with external stakeholders such as clients and brokers to deliver seamless service to our global clients.
Analyze incoming emails and documents, evaluate task requirements to determine whether they involve new transac...
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