Integrations & Support Engineer

The Integration & Support Engineer is the operational and technical engineer responsible for keeping our integrations, web portals, and tablet applications running smoothly day-to-day — handling support, incident response, and quality assurance testing. This role owns the operational side of our platform so the architecture team can focus on design and long-term strategy. Reporting to the Manager, Architecture & Integrations, they are responsible for delivering and supporting secure, reliable integrations and applications that power our business and partner systems.

Key Responsibilities

Integration Support & Delivery

• Manage and ensure reliable operation of current payment and partner integrations, promptly resolving issues.
• Collaborate with the Manager, Architecture & Integrations on new integrations, handling requirements, mapping, configuration, and deployment across all environments.
• Adhere to PCI-compliant practices; eleva...