Insurance Operations Lead – Graveyard Shift (Onsite)

A leading insurance support company in Alabang is seeking an Operations Supervisor to manage daily contact center operations for insurance billing and account management. The role involves supervising a team of support agents, ensuring high-quality service delivery, and adherence to compliance and performance standards. Candidates with 1-2 years of insurance experience and 2-3 years in contact centers are encouraged to apply. This position requires strong leadership and analytical skills.
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