Inside Sales Specialist

Key Responsibilities

Sales & Revenue Generation

• Handle the entire Telesales for the NIC base, including prospecting, pitching, follow-ups, and closing deals.
• Achieve monthly sales targets and KPIs set by the Sales and Marketing Head
• Identify new sales opportunities within the NIC base and actively pursue growth of assigned territories.
• Upsell and cross-sell medical supplies and related product lines to existing customers.

Customer Relationship Management

• Maintain regular communication with NIC customers via phone, email, and digital platforms.
• Build strong customer relationships to drive repeat orders and enhance customer loyalty.
• Address customer inquiries, provide product information, and resolve issues in a professional and timely manner.

Hybrid Sales Activities

• Conduct occasional field visits to key NIC accounts to strengthen relationship, ...