Inside Sales Representative

Responsibilities:

• Provides the highest level possible of service to all customers with the main objective of serving our retail and walk in contractor, commercial and industrial customers
• Answers tele inquiries pleasantly and promptly
• Provides customers with information on additional items related to purchases made
• Maintains up-to-date knowledge of the products sold, product usage, product prices and new products on the market
• Handle minor complaints with the objective of solving the problem
• Listen to a customer’s complaint to find out what it will take to satisfy the customer
• Complies with Company’s procedures on sales transactions, paperwork, refunds, credit memos, etc.
• Maintains stock, displays and housekeeping for assigned areas
• Assists supervisor, other employees as needed Education High School Diploma or GED Experience 3 years’ experience in retail or contractor building material s...