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Infrastructure Support Engineer

Xact Placements

Gloucester, England, United Kingdom Permanent - Full time May 30, 2026
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Vacancy Description

– Managed Service Provider
Location: Hybrid (Home-based + weekly visits to Gloucestershire office)
Salary: Competitive + Bonus + Benefits


We’re working with a high-growth Managed Service Provider who are seeking a talented Infrastructure Support Engineer to play a pivotal role in delivering best-in-class IT services to their client base. This is an opportunity to join a forward-thinking business that’s redefining what “great support” looks like – combining technical excellence with a consultative, customer-first approach.


The Opportunity


You’ll act as the backbone of the IT support function, providing expert 2nd/3rd line support both remotely and on client sites. From advanced networking and firewalls to Microsoft 365, cloud, backup, and endpoint security technologies, you’ll be working across a broad tech stack that will keep your skills sharp and your career progressing.


Day-to-day, y...

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