Infrastructure Manager

The Infrastructure Manager is responsible for providing the strategic direction for the infrastructure function on a company level. You will lead the development of infrastructure architecture, planning and implementation of standards and procedures for the organisation. Together with the successful candidate, systems admin engineers and third-party service providers, you will provide a reliable, highly available server and network infrastructure service to users.

Responsibilities

• Ensure systems reliability and SLA's are met
• Oversee the IT infrastructure department, including Servers, Services, Network and VoIP and end-user support
• Manage day to day operations across the team, continuously improving costs, performance and end user satisfaction
• Manage the IT infrastructure budget
• Manage and achieve full value of IT assets
• Manage relationships with service providers. Measure and maintain relevant SLA metrics