Implementation Manager

Responsibilities

• Managing strategic projects ranging from 3 to 12 months (planning, resources, communication)
• Supporting customers through change management (expert consulting, change management, expectation management, customer education)
• Advising on application setup and configuration, with strong expertise in the product suite and internal tools
• Training customers
• Building and maintaining a trusted relationship with clients
• Connecting technical experts with clients (customer data migration, interface implementation)
• Applying our agile project management methodology
• Communicating with various stakeholders: client teams (business, IT, etc.) and DiliTrust teams (application support, R&D, etc.)
• Developing business expertise (corporate law, contract and litigation management, governance body management)

Profile

• You have at least 5 years of experience in ap...