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ICT Service Delivery Manager

Lotus Bakeries

Lembeke, Flanders, Belgium Full-time June 29, 2026
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Vacancy Description

In this role, you lead the end-user support and digital workplace services within our global ICT environment. You ensure high-quality, stable, and user-focused service delivery and combine strong people management with process excellence. By doing so, you continuously improve the workplace experience while aligning business needs with IT solutions.

  • You lead and develop several team leads and specialists, ensuring strong ownership, accountability and continuous growth.

  • You are responsible for the performance of end-user support, ensuring SLAs are met and user satisfaction is continuously improved.

  • You drive structure and clarity by improving processes, sharpening communication and setting the right priorities in a complex environment.

  • Acting as the key interface between business and IT, you align priorities and translate business needs into clear actions for your team.

  • You define and drive the roadmap for workplace and collaborat...

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    Vacancy Details

    Location Lembeke, Flanders
    Country Belgium
    Type Full-time
    Category Operations Specialties Managers
    Posted June 29, 2026

    About Lotus Bakeries

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    Lotus Bakeries

    Lembeke, Belgium

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