ICT Infrastructure & Service Delivery Manager

SUMMARY:
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POSITION INFO:
Our client, a leader in the Financial Services industry is seeking an experienced ICT Infrastructure & Service Delivery Manager to join their team based in Durban  MINIMUM REQUIREMENTS  Matric/Grade 12  Tertiary qualification at NQF Level 7 with Business Administration and ICT as majors. ITIL, MCSA, Exchange (On-premise infrastructure), Azure administration, Microsoft SQL DBA, VMware, Veeam 5 years incorporating desktop support, server support, business systems, procurement processes and project management. A minimum of 5 years at specialist level MAIN JOB FUNCTIONS  Strategy and Operational Plan Implementation Develop a conceptual framework of current and future interventions necessary to achieve acceptable levels and service delivery standards to the Head of ICT for consideration and inclusion into the department’s short and long-term performance and service delivery plans. Develop, evaluate, and review risk related po...