Vacancy Description
Key Performance Area's
- Design, implement, and maintain Managed Print Service solutions across diverse client environments. Stay up to date with new technologies and drive feature enhancements where applicable.
- Implementation and management of document workflow solutions
- Deploy, configure, and manage print management software, including Papercut MF, Papercut Hive, HP Access Control, and PrinterLogic.
- Support HP Web JetAdmin, HP Security Manager, and HP Smart Device Services (SDS) deployments; ensure all network agents remain online and functional.
- Manage and maintain print fleet monitoring using necessary tools/applications available
- Perform advanced troubleshooting and root cause analysis for printer hardware, firmware, and software issues.
- Communicates (orally or in writing) feedback and technical information to all levels of end-users and customer IT management.
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