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This position will ensure the shelter and drop-in center are welcoming and safe environments, complete written documentation and data reporting, will employ de-escalation techniques in direct participant crises response and report incidents. The HDRS Specialist must recognize that relationships are central to engagement and understand that street outreach, drop-in centers and low barrier shelters are bridges to stable housing. To be successful in this position, he/she must demonstrate through action, best practices related to inclusivity and cultural humility as well of knowledge of social service safety net and housing programs that benefit people experiencing homelessness. Relationships are central to engagement and understand that street outreach, drop-in centers and low barrier shelters are bridges to stable housin...