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Housekeeping Manager

Sonesta Hotels

Cambridge, Massachusetts, United States Full time July 06, 2026
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Vacancy Description

Description

  • Operational/Functional:Manage day-to-day operations to ensure the quality and standards are meeting the expectations of the guests and employees.Ensure cleaning and servicing of rooms and housekeeping areas according to established Sonesta standards including walk throughs and inspections of housekeeping space and public areasEstablish and maintain inventory of supplies and operating equipment including cost control measures.Compile and report accurate status of guest rooms to front office.Promote teamwork and quality service through daily communication and coordination with other departments.Ensure all Sonesta safety and sanitation standards are adhered to.Respond to guest complaints and ensure proper follow-up is completed.Serve as “Manager on Duty” as required and respond to emergency situations as needed.Maintain high standards of personal appearance and grooming.
  • Strategy and Planning:
  • Prepare weekly work schedule...
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