Vacancy Description
Job Title
Helpdesk Support – SAP Business One
Location
Metro Manila
Employment
Full Time
Responsibilities
- Provide technical support to SAP Business One users via phone, email, or ticketing system.
- Analyze and diagnose user-reported SAP Business One implementation, configuration, and functionality issues.
- Troubleshoot and resolve technical problems, including system errors, performance issues, and data discrepancies.
- Collaborate with users to understand their requirements and provide appropriate solutions or workarounds.
- Document all support activities, including issue details, solutions provided, and troubleshooting steps.
- Assist with user training and onboarding activities related to SAP Business One usage and best practices
Qualifications
- Bachelor’s degree in Accounting or Computer Science, Information Technology, and any releva...
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