Helpdesk Analyst

• Attend to customers' enquiries from Asia Pacific countries.
• Perform data analysis from information collected.
• Communicate with customers through tele-communication and emails.
• Allocate resources according to the level of significant.

Qualification

• Candidate must possess at least Diploma in Computer Science/Information Technology, Business Administration, or equivalent.
• Knowledge in Ms Outlook, Excel , Words.
• Able to communicate with all levels of customers in a professional and articulate manner.
• Required language(s): English.
• Willing to work on shift schedule 2pm to 11pm daily.
• Fresh graduates/Entry level applicants are encouraged to apply.