Help Desk Student Technician

Position Details

Position Information Position Title Help Desk Student Technician Academic Year 2026-2027 UIW Mission University of the Incarnate Word is a Catholic institution that welcomes to its community persons of diverse backgrounds, in the belief that their respectful interaction advances the discovery of truth, mutual understanding, self-realization, and the common good. Position Summary The Help Desk Student Technician provides Level 1 phone and remote IT support to the UIW community on the Main Campus. The Help Desk Student Technician is also responsible for providing clients with Level 1 hardware and software support. The Help Desk Student Technician reports to the Help Desk Manager.

This is a student position open to current UIW students who may be hired through the Federal Work-Study Program or student employment. Essential Functions

Perform both, walk-in and over the phone, support for both PC and Mac systems.

Perform ...