Help Desk Consultant

Overview

We have an opening for a Help Desk Consultant in our Customer Support Department.

If you think you have what it takes, you can apply for this position that is based at our Head Office in Parklands, Cape Town.

Responsibilities

• Assist end-users in logging calls, troubleshooting and escalating calls to the relevant departments.
• Know the basics of hardware and software troubleshooting.
• Exhibit a can-do attitude and strong written and verbal communication skills.

Qualifications

• IT graduates with A+ and N+ certification, or equivalent experience.

Additional Information

Our clients are in the retail industry; we support them beyond 8:00 to 17:00. The team works shifts of 8 hours between 6:30 and 23:00; standby and overtime can be required from time to time.

This is a great opportunity to kick start your career at Spinnaker Software.