Help Desk Analyst

Job Description
The State is seeking a Help Desk Technician consultant to provide Level 1 technical support and user administration services. This role will deliver telephone, remote, and limited face‑to‑face support for end users, with a strong emphasis on processing, verifying, and maintaining agency User Administration forms for employee moves, adds, and changes. The position requires exceptional attention to detail, adherence to established procedures, and a strong customer‑focused mindset.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors,...