Vacancy Description
Overview
Job Title
Head of Training & Development – Online & Retail (Land-Based) Casino and Sportsbook
Department
People & Culture / Learning & Development (L&D)
Role Purpose
The Head of Training & Development is responsible for designing, delivering, and governing the end-to-end learning and development strategy across the organization’s online platforms, land-based retail betting stores, and head-office functions.
The role ensures that all employees including retail staff (cash clerks, supervisors, managers, security, cleaners, IT and maintenance staff) and online teams are competent, compliant, audit-ready, and continuously developed, while ensuring alignment with South African Skills Development legislation, including Workplace Skills Plans (WSPs) and Annual Training Reports (ATRs).
Scope of Responsibility
This role spans training for:
- Online Casino & Sportsbook Operations...
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