Vacancy Description
Job Description
Qualifications
Additional Information
- Welcomes all guests, promotes inter-hotel sales and in-house facilities, and provides directions and suggestions to the hotel surrounding areas
- Assist guests with check-in and check out
- Confirms mode of payment; performs pre-authorization on credit card or collects required deposit for cash payment
- Manage and assist guests with any enquiry that may arise
- Process all guests check out by confirming invoice balance, payment mode and feedback on stay
Qualifications
- Diploma from preferably hospitality or related field
- Minimum 1 years’ relevant experience or in customer service
- Excellent written and communication skills in English and ability to communicate in a second language
Additional Information
Possess strong interpersonal skills.
Understand and addresses guests and/or colleagues needs.
- Create and ma...
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