Guest Service Representative

**Additional Information**
**Job Number** 26065236
**Job Category** Rooms & Guest Services Operations
**Location** 475 Yonge Street, Toronto, ONT, Canada, M4Y 1X7
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**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**Pay Range:** $24.06-$30.08 per hour

**POSITION SUMMARY**

Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Follow up on any outstanding r...