Vacancy Description
JOB SCOPE
Be customer centric with internal and external guests via all communication channels. Deliver high touch experience that is aligned with Company Service Strategy to all guests. Tackle first level complaint with a pleasant disposition. Agility to handle services and requests effectively & efficiently. Apply logic in guests challenges and proactively offer/discuss resolution with a Manager on Duty. Up-to-date with hotel information of events/activities to provide accurate information in a timely manner. Responsive to emergency situations in according to hotel guidelines. Contribute to achieve individual and team KPIs. Support other responsibilities that may be assigned from time to time. JOB REQUIREMENTS
Minimally GCE ‘O’ Level, Nitec or higher. Customer centric attitude and work well under pressure. Compose in handling complaint...
Ready to Apply?
अभी आवेदन करें
Submit your application for Guest Service Executive - Call Center, Express Service at Marina Bay Sands
Apply for this Position