Global Tower Leader OTC

Director, Order to Cash

Job Summary

The OTC Director will be responsible for overseeing and optimizing the end-to-end Order to Cash process within the organization. This role will involve managing a team of professionals, implementing best practices, and driving efficiencies to ensure timely and accurate order processing, invoicing, and collection of payments. The ideal candidate will have a strong background in order management, credit & collections, billing, and accounts receivable, along with exceptional leadership and communication skills.

Key Responsibilities:

Develop and implement strategies to optimize the Order to Cash process, ensuring efficiency, accuracy, and compliance with company policies and procedures. Lead and mentor a team of OTC professionals, providing guidance, coaching, and performance feedback to drive individual and team success. Collaborate cross-functionally with Sales, Customer Service, Finance, and o...