Global IVA Operations & Automation Specialist

Abbott is looking for a proficient individual to manage the operational administration of the Intelligent Virtual Agent (IVA) platform. The successful candidate will ensure high-quality virtual support services and collaborate with IT teams to foster effective operations.

The ideal applicant will have a Bachelor's in IT or Computer Science and 2-4 years' experience in IT service operations, along with fluent English skills. This role requires strong analytical and collaborative abilities.