Global Customer Service Leader - Multisite, KPIs, Mandarin

Hytech is seeking an experienced Customer Service Manager to lead its global customer support operations in Kuala Lumpur. The ideal candidate will have 8-10 years of customer service experience, including 3 years in a senior leadership role. Responsibilities include managing multi-site teams, driving performance improvements, and implementing continuous enhancement initiatives. Proficiency in Mandarin is required. Join a dynamic team in a fast-paced, high-growth environment with a focus on exceptional service quality and operational excellence.
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