Global 24/7 NOC & Service Desk Leader

TNS Inc. is seeking a Senior Operations Manager to oversee global 24/7 service desk operations. The role involves strategic leadership to ensure incident response excellence, customer satisfaction, and operational resilience for TNS' payment services.

With over 7 years in service desk and IT operations leadership, you will manage a high-performance team, drive service improvements, and engage with customers. Experience in the payments industry is desirable.