Vacancy Description
Job Description
Government Mandated Benefits
13th Month Pay
Company Equipment
Job Responsibilities:
- Provide IT support for hardware, software, printers, and mobile devices
- Monitor systems and applications to prevent and resolve issues
- Manage and document incidents using IT service management tools
- Support internal users in German and ensure timely issue resolution
- Maintain user accounts, licenses, and system access
- Collaborate with global IT teams to improve processes and service quality
Qualifications:
- Fluent in German (written and spoken)
- Open to candidates without Service Desk experience
- Tech-savvy and willing to learn new systems and tools
- Detail-oriented with strong documentation skills
- Able to work in a structured, process-driven environment
If the position requires you to wo...
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