German-speaking Account Manager

Workster collaborates with a leading Outsourcing/BPO company that is looking to recruit a German-speaking Account Manager for their Málaga office.

Your Role

• Full managerial responsibility of a portfolio of German SME clients with clear focus on portfolio growth and long-term account retention strategy
• Identify client needs with products and services and sell appropriate value components to create greater customer engagement
• Proactively manage an effective pipeline, identifying and prioritising opportunities to achieve and exceed profitable growth targets
• Consistently seek out new sources for expansion opportunities e.g. self-generated, client referrals, subsidiaries or sister companies
• Ensuring premium value is delivered aligned with client’s goals, delivering a positive customer experience and achieves customer advocacy
• Understanding client’s opportunities, threats and risks to maintain and grow relationsh...