Genesys Cloud Test Engineering Lead

Be at the forefront of innovation as the Test Engineering Lead at Genesys. Focus on enhancing customer experiences through rigorous testing of cloud and AI-based solutions.
This role encompasses leading testing efforts for the Genesys Cloud™, ensuring that world-class technology delivers superior customer service. Candidates should have strong leadership abilities and expertise in modern testing frameworks. Focus on driving quality while working in an agile environment.
Key Responsibilities:
• Lead the creation of automated testing suites
• Manage the full testing lifecycle for complex software
• Identify, document, and track defects thoroughly
• Collaborate with development teams to refine requirements
• Provide training and best practices to team members
Requirements:
• Strong background in test automation and QA practices
• Experience with AI and cloud application testing
• Familiarity with agile methodologies
• Excellent organizational and leader...