Genesys Cloud Support Engineer — Elevate the CX Experience

TTEC Digital is seeking a Genesys Cloud Support Engineer to deliver exceptional technical support for their Genesys Cloud solutions. You will diagnose and resolve customer inquiries, document issues using internal processes, and collaborate with both clients and team members to ensure outstanding service. Candidates must possess Genesys Cloud Certification, have experience in technical support, and demonstrate professionalism and problem-solving skills. This role offers an opportunity to be part of a recognized leader in customer experience technology in Colombia.
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